Performance Improvement Program

Performance Improvement Program

Who Should Attend?

Managers, senior supervisors, team leaders, and others who need to develop their managerial skills for enhanced performance and career progression.

About The Program

We at TSC, have a Performance Improvement Program to suit your needs whether you are focused on improvement projects or need to standardize and improve your day to day work.

Performance management is a process that helps managers in achieving the goal of getting the best from their employees, and in the most efficient way.

In this program, we work on the skills and key processes you will need to develop your employees to achieve organizational goals. These skills include setting clear expectations, providing positive and corrective feedback, and delivering an effective performance appraisal.

PIPs may be used/ introduced to address issues to meet specific job performance-related issues or even behavior-related concerns. PIPs lead to several varied outcomes, including improvement in overall performance, the recognition of a skills or a gap in training, or possible employment actions such as transfer, demotion or termination.

Program Objectives

  • To improve and sustain the expected performance of each staff member
  • To address discrepancies in performance identified through the performance management process
  • To identify the improvement areas for an employee
  • To provide appropriate description of required performance improvement
  • To initiate the actionable steps that an employee is expected to take to correct performance, and timelines for the same – including identification of training and other resources available
  • To share the consequences that will occur if required improvement is not achieved
  • To establish a structure for regular meetings between the employee and respective supervisor, and facilitate cooperation and ongoing communication

Program Content


  • The importance of performance management
  • Organizational mission, strategy and goals
  • Creating a performance management culture through HR programs and practices
  • Steps in Performance Management


  • Performance planning process and employee performance
  • Rewards and performance
  • Designing jobs to enhance performance
  • Performance assessment, including 360 degree feedback
  • Performance improvement planning – identifying root causes of performance issues and developing appropriate responses


  • Coaching and Performance Management
  • Team Management
  • Progressive discipline and routine checks
  • Performance management system review and enhancement