The Company was founded in 2000 by Dr. Ahmed Tahlak An ambitious UAE national, who has extensive experience in having worked with various Govt. entities. TSC specializes in business consulting and outsourcing solutions. It offers a range of business and knowledge services to companies that seek top of the line operational excellence along with long term sustainability.

Dr. Tahlak has been a call center guru, Training and Development Professional and a Consultant. He is well versed with different geographies and cultures across the globe. He's also a recipient of the Entrepreneur of the Year, Best Consulting and Service Company awards in 2004, recognized and presented by His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Prime Minister of UAE and Ruler of Dubai. Read More
500+

Happy Clients

25

Years in Business

95%

Repeat Business

750+

Success Stories

Your own customer service team, at a fraction of the cost.

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Live Answering. Always.

Unavailable? Not in our vocabulary. We never clock out.

Capture Every Lead

No lead is getting past us. We're the ultimate sales wingman.

Sleep Tight

Rest easy after hours. We can take a message or contact the oncall.

While You Were Out

It's okay to leave! We'll get your messages to you, wherever you are.

Focus on Your Core

We've got your calls. You focus on what matters most.

Ditch the Voicemail

When it comes to making meaningful connections, humans trump robots.

Save a Tree

We're a sustainable business. Get exceptional service you can feel great about.

HIPAA-trained

We know the ins and outs of handling sensitive medical information.

Get Notified via SMS

Your messages straight to your pocket. We'll text you instantly.

Hold My Calls

Busy? Have an important meeting? Tap us in! We got this.

Testimonials

"I am thankful that we found LEVENBERT ACADEMY as a partner for training. The organization, contents and instructors are much better than in any company we had experience with before."

Balqis Moosa

3.1

Out of 5 Stars

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“Protocol helps you to build relationships,” she said in an interview with Saudi Gazette. “It’s all about relationships or no business is going to happen.”

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How to Conduct Training Needs Analysis

There is no secret recipe for conducting a Training Needs Analysis (TNA). There are, however, important steps to consider and apply in sequence to generate a list of training needs that satisfies the organization on one hand (achieving its strategic objectives) and the individual employeeRead More

Don’t Blame Time.

If you share my passion for history, you will remember this sentence: “peace is the right time to prepare for war”. I agree fully with this old saying even though it reminds me of humankind’s darkest periods, when racism or the arms race cast their shadows over civilization.Read More


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