The Company was founded in 2000 by Dr. Ahmad Tahlak

Call Center In Dubai

In the year 2000, Dr. Ahmed Tahlak founded the company, The Teleservices, Dubai, UAE. Here you would get all your solutions for call centre procedures. The Teleservices Company is based in Dubai, efficiently providing all the call center services worldwide. Moreover, it is one of the most popular call centres of the country. Being an ‘ambitious UAE national, Dr. Ahmed Tahlak had an embarking experience in this particular industry. He was basically known as the ‘CALL CENTER GURU‘. His guidance is what gave this company that required edge in the form of expert professionals.

Get Your Call Center solutions with the TeleServices Company Dubai

We basically offer consultancy services and procured training and courses in customer service skills development, leadership skills, and management. We also thrive as the best solution providers for any managerial and technical problems that the companies face nowadays. Due to our expertise in various fields of the industry, we have been successful in emerging out as one of the top pioneering teleservices company in UAE.

In order to train the BPO employees for their job, it is very important to provide them with the complete knowledge of the various products and procedures involved in the job. Proper training and sound knowledge from the trainers would make the customers feel that they are actually talking to somebody who knows about their problems as well as the solution to those problems. Therefore, the training programs for call center employee act as a vital aspect of their career and personal development.

Call Center Solutions

As an institute, we are also the solution providers for the best works like B2b and B2C marketing. B2B marketing is basically a practice of selling products or specific services to various other companies that further resell them or use them to manufacture or improvise their own products or work systems. Moreover, if we talk about B2C marketing, then it is a business strategy of promoting different products among the potential customers. Our appeal in the International market has helped us in gaining this particular position in the industry where we can help out the other companies in their marketing strategies through our expert trainers.

Call Center Companies in Dubai, UAE

The Teleservices Company is the ideal source to outsource the works of your company. You can contact us for professional programs on outsourcing facilities by taking the help of BPOs and tend to retain a strictly professional attitude. As an outsourced agent, you can put up your employees to an external service provider just to handle the call volume overflow in the most efficient manner.

This would be a boom for your customer service skills as well. Moreover, you can also opt for outsourcing a particular department in order to provide the best support for your specialized calls.

Therefore feel free to connect and contact us for all your B2B and B2C marketing and Call centre in Dubai. Our experience in the top International market and our professional edge would be beneficial for the companies to reach out to their customers.

Call Center Services in Dubai, UAE

Happy Clients


Years in Business


Repeat Business


Success Stories

Your own customer service team, at a fraction of the cost.
Live Answering
Capture Every Lead
Sleep Tight
While You Were Out
Focus on Your Core
Ditch the Voicemail
Save a Tree
>Get Notified via SMS
Hold My Calls

"I am thankful that we found LEVENBERT ACADEMY as a partner for training. The organization, contents and instructors are much better than in any company we had experience with before."

Balqis Moosa


Out of 5 Stars

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Benefits of Outsourcing to Call Centres
Benefits of Outsourcing to Call Centres

The deliberate choice to hire and oversee a third-party service provider to handle your company’s communication needs is known as contact centre outsourcing. The outsourced supplier oversees performance under your brand name, employs and educates call centre operators, and maintains infrastructure and communication technologies.

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How Can Call Center Outsourcing Help Businesses Save Time and Money?

By reallocating assets through call center outsourcing, businesses can streamline their operations, upgrade client fulfilment, and eventually accomplish cost savings.

Outsourcing may be a prevalent business technique, including designating specific assignments or operations to outside service suppliers. Call center outsourcing particularly alludes to the practice of contracting a third-party company to handle client service and support calls on behalf of a trade.

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Different types of call centre services

Customer service centres have become an essential part of the present-day world. These call centres provide critical services to their clients and regular customers by clearing doubts and answering them. People working at these call centres have complete knowledge about the benefits imparted by their clients, and they sell the products. The employees working at these customer service centres are trained to listen to the customer’s complaints and queries. They then help them resolve them using different communication channels.

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