Performance Improvement Program

Who Should Attend?

Managers, senior supervisors, team leaders, and others who need to develop their managerial skills for enhanced performance and career progression.

About The Program

We at TSC, have a Performance Improvement Program to suit your needs whether you are focused on improvement projects or need to standardize and improve your day to day work.

Performance management is a process that helps managers in achieving the goal of getting the best from their employees, and in the most efficient way.

In this program, we work on the skills and key processes you will need to develop your employees to achieve organizational goals. These skills include setting clear expectations, providing positive and corrective feedback, and delivering an effective performance appraisal.

PIPs may be used/ introduced to address issues to meet specific job performance-related issues or even behavior-related concerns. PIPs lead to several varied outcomes, including improvement in overall performance, the recognition of a skills or a gap in training, or possible employment actions such as transfer, demotion or termination.

Program Objectives

To improve and sustain the expected performance of each staff member
To address discrepancies in performance identified through the performance management process
To identify the improvement areas for an employee
To provide appropriate description of required performance improvement
To initiate the actionable steps that an employee is expected to take to correct performance, and timelines for the same – including identification of training and other resources available
To share the consequences that will occur if required improvement is not achieved
To establish a structure for regular meetings between the employee and respective supervisor, and facilitate cooperation and ongoing communication

Program Content

DAY ONE

The importance of performance management
Organizational mission, strategy and goals
Creating a performance management culture through HR programs and practices
Steps in Performance Management

DAY TWO

Performance planning process and employee performance
Rewards and performance
Designing jobs to enhance performance
Performance assessment, including 360 degree feedback
Performance improvement planning – identifying root causes of performance issues and developing appropriate responses